Southwest airlines customer service12/27/2022 In 2019, Southwest aircraft flew an average of over five flights or just above 11 hours per day.In 2019, the Company's average aircraft trip length was 749 miles with an average duration of two hours and four minutes.The Company's fleet has an average age of approximately 11 years.On October 1, 2017, Southwest's first 737 MAX 8 began scheduled service.(a) All 34 of the Company's MAX 8 aircraft were grounded as of March 13, 2019, to comply with an FAA emergency order issued for all U.S. Annual record total operating revenues: $22.4 billionĪs of December 31, 2019, Southwest had 747 Boeing 737 aircraft in its fleet: Type. Revenue passengers carried: 134.1 million.In 2019, the Company returned approximately $2.4 billion to Shareholders through a combination of $2.0 billion in share repurchases and $372 million in dividends. Southwest paid its first quarterly dividend in fourth quarter 1976. In 2019, more than 60,000 People worked to deliver exemplary Customer Service throughout the Southwest system.Ĭommon stock is traded under the symbol "LUV" on the NYSE. Southwest Airlines operated more than 4,000 flights a day during peak travel seasons in 2019. Read more about Southwest's Company History. In March 2019, Southwest began serving the Hawaiian Islands. In July 2014, Southwest became an international airline with its first flights to Nassau, Bahamas Montego Bay, Jamaica and Aruba, and continues to expand. In 2013, Southwest started its Southwest service to a destination outside the 48 contiguous states with service to Puerto Rico. In 1996, Southwest became the first major airline to post a website with the launch of our "Home Gate." Southwest topped the monthly domestic originating passenger rankings for the first time in May 2003. In 1994, Southwest became the first major airline to offer ticketless travel. Southwest Airlines was incorporated in Texas and commenced Customer Service on June 18, 1971, with three Boeing 737 aircraft serving three Texas cities-Houston, Dallas, and San Antonio-and grew to become a major airline in 1989 when it exceeded the billion-dollar revenue mark. of Transportation most recent reporting of domestic originating passengers boarded Learn more at /citizenship about how Southwest Airlines leverages a unique legacy and mission to serve communities around the world.ġ) U.S. For more information, please visit /wannaoffsetcarbon. Southwest continues to develop tangible steps toward an environmental sustainability goal of achieving carbon neutrality by 2050, including offering an opportunity for Customers to contribute toward helping Southwest offset its carbon emissions. That formula for success brought industry-leading prosperity and 47 consecutive years 3 of profitability for Southwest Shareholders (NYSE: LUV). By empowering its more than 55,000 2 People to deliver unparalleled Hospitality, the maverick airline cherishes a passionate loyalty among as many as 130 million Customers carried a year. Based in Dallas and famous for an Employee-first corporate Culture, Southwest maintains an unprecedented record of no involuntary furloughs or layoffs in its history. Celebrating its 50th Anniversary in 2021, Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel and now carries more air travelers flying nonstop within the United States than any other airline 1. Southwest Airlines Co. operates one of the world’s most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries. Mark Shaw, Executive Vice President, Chief Legal and Regulatory OfficerĪndrew Watterson, Executive Vice President and Chief Commercial Officer Linda Rutherford, Executive Vice President People & Communications Tammy Romo, Executive Vice President and Chief Financial Officer Mike Van de Ven, President & Chief Operating Officer
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